
Headford Europe
Freight & Logistics industry specialists
Responsibilities for this position include
- To be primary point of contact for the customer, selling the company’s services across (Sea freight, Airfreight, Overland) with a specific focus on Airfreight
- To closely cooperate with operations to develop and apply specialised knowledge relative to the assigned business unit and liaise on pricing/RFQ(Request for Quotation) preparation
- To input and timely update of sales activities utilizing CRM system(Customer Relationship Management)
- To ensure proper transitioning of customer to operations in line with customer requirements and internal procedures.
- To focus on and develop new / existing customer targets
- Monitor carrier performance and recommend actions for compliance failure
- Implement recommendations for improved efficiency, accuracy and cost savings
- Pro-actively engage in all issues that will impact service and follow through to completion
- Provide guidance, advice, and/or training to colleagues on all Linehaul related issues
- Organizes, plans, and facilitates the day-to-day work of a team of Air Freight Import Operations Specialists
- Oversees and Supervises transactional operations in the receiving area (delivery arrangement, planning and follow-up of shipment in the receiving area)