What we like you to do
Your ultimate goal is a perfect and on-time coordination of our clients’ high-value shipments from A to Z.
You’re the one to answer their calls, take care of the files & invoicing and make sure every step is well administrated. Because of your proactive communication, your strong professional knowledge and service-oriented attitude, you build strong relationships with our customers, our global network, suppliers and dedicated account team.
You know how to strike good deals and maximize profit on your shipments. All the while, working closely together with your colleagues to improve processes, expand our business and optimize our service to the max. And you’re always eager to learn so you are up-to-date with the latest branch developments & trends. You will be working from our office at Schiphol-Rijk within a small and professional team and report to your teamleader Export.
And here’s the extra exciting part … you get to do all of this in a very informal, international environment with even more fun colleagues. Did we trigger you just now? Then keep reading!
Desired Skills and Experience
What you bring to the table
✓ Relevant education, certifications and at least 1 – 3 years air freight forwarding experience;
✓ knowledge of the air freight forwarding process and relevant documentation (supplier conditions, Incoterms, basic customs regulations, tariffs etc.);
✓ understanding of the financial side of the forwarding process (costs, loss, profit, buy-ins);
✓ experience with one or more freight forwarding IT systems and MS Office applications;
✓ excellent language skills in both Dutch & English and good intercultural relationship skills;
✓ Your flexibility to work shifts (08:30 – 17:30h and 14:00 – 23:00h). Sometimes we also need you to back up teammates during absence or peaks and work weekends (mainly Saturdays);
✓ you are a service minded listener and convincing communicator, ready to be challenged by demanding high profile customers.
What we offer you
✓ Being part of one of the world’s largest Supply Chain companies;
✓ working in an international environment with professional and driven colleagues;
✓ a personalized career path with growth opportunities and job specific education;
✓ a good salary with extra shift allowances to pay the bills and a solid pension scheme;
✓ 8% holiday pay, 28 vacation days and flexible working hours for a good work-life balance;
✓ a choice in travel expenses (home to office) based on km’s by car or public transport;
✓ all the tools you need to be successful like a well-equipped workplace and desktop/laptop;
✓ a lot of fun and celebrating successes together!